1. Introduction

This Privacy Policy explains how Dubai For Her (“we”, “our”, “the Company”) collects, uses, stores, and protects personal data when users access or interact with our website.

We comply with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and applicable UAE regulations.

By using the website, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the website.

2. Company Information

3. Data We Collect

3.1 Data Provided Directly by You

We may collect personal information when you contact us, book services, or fill out forms, including:

• Full name
• Email address
• Phone number (including WhatsApp)
• Booking details
• Messages or special requests
• Payment confirmation (we do not store credit card numbers)

3.2 Automatically Collected Data

When visiting the website, we may collect:

• IP address
• Device and browser information
• Pages visited and time spent
• Cookies and analytics data
• Security logs

4. Legal Basis for Processing

We process personal data only when legally permitted under UAE PDPL:

• Consent – contact forms, marketing communication
• Contractual necessity – booking and service delivery
• Legal obligation – accounting and regulatory compliance
• Legitimate interest – website security, fraud prevention, analytics

5. How We Use Your Data

Your information may be used to process bookings, communicate instructions, and ensure website safety. We never sell personal data.

6. Cookies and Tracking

We use cookies for performance and analytics. You may refuse non-essential cookies via browser settings, though this may affect functionality.

7. Data Sharing with Third Parties

We share data only when necessary with payment processors, booking tools, and trusted partners required to fulfill your reservations.

8. Data Retention

We retain personal data only as long as necessary: Booking records (5 years) and Accounting/Legal compliance (up to 7 years).